Registering to the My Account service is free and allows you to recall your personal information when visiting us next time, making it faster to place future orders.
Once you have registered with us, you can sign in using your user name and password. We’ll provide you with an address book and a reminder section, to store your recipient’s details, together with a log of orders previously placed.
No worries! Please share your order number to to our email with a request for your login ID & password. We will provide you with your login credentials.
Your refund amount shall be credited to the same Debit card/Credit card/Mobile wallet through which the payment was made.
Orders are generally processed within the timeframe mentioned during the order placement process. However, in some cases where the order is shipping through the ground shipping through logistics partners, it gets delayed beyond our control. Our team is proactively monitoring these orders and will send you regular updates. We request you to wait for the defined timeslot to get over. you can send an email if the delivery slot is over.
Date of delivery has passed, when do I get my order or refund?
In some cases where the order is shipping through the ground shipping through logistics partners, it gets delayed beyond our control. Our team is proactively monitoring these orders and will send you regular updates. We request you to wait for the defined timeslot to get over.
If delivery does not happen with delay, we request you to reach out to us at our email. Refunds are processed immediately and generally reflect within one-two business days.
We would require the following information from you –
• Recipient’s name
• Complete delivery address, along with the pin code
• Contact number of the recipient
• Date of delivery
• Time of delivery will be needed in case of products that are delivered by hand
• Sender’s name
• Shipping option
• Billing information